*online orders only

Customer Feedback

"May I please provide some feedback on the service I have received over the last week - I would like to say that both the service on the phone and delivery have been outstanding and I would recommend your company to anyone and I will be coming back to you when we have our kitchen remodelled.
I have also been highly pleased with the quality of your products even though you have been one of the cheapest (if not the cheapest) the quality has been outstanding
Also your delivery has been outstanding all our deliveries have come on the day stated or even earlier that stated - thank you"

Hi Mick,
Thank you for very quick delivery.... much appreciated...tap colour just what i was looking for, very hard to find in Suffolk.
I will not hesitate to use or recommend your web site in the future.
Regards, Michael

Exceptional service !!, Taps arrived this afternoon and look great.
I'm currently refurbishing our roll top bath, would you happen to stock suitable 'traditional' style chrome wastes and overflows that may suit?
Thanks again for the excellent and very prompt service.
Nick Field

received the radiator about an hour ago and all in good health. You have an excellent delivery service. I wish other suppliers would do the same.~
Best regards
Eric Cowan

Less than 27 hours after ordering a radiator, it was delivered to us in Central Scotland.
The price was excellent, the article looks great, and the service was fantastic.
Thank you so much
Eric Cowan

Hi, many thanks Mick, we were very impressed with the quality of the other vanity units we had to purchase this one as well. Thanks for the quality and terrific service. Thank god for the internet as we would never, ever, have been able to shop with you otherwise.
Regards, Callum

Hi Mick,
Just wanted to thank you for the safe arrival of my new Duck Board today. I am really delighted with it. Love the quality. Tried it out straight away and it feels nice under my toes.
The prompt service and over all quality of the goods deserve recognition.
Many thanks ,

Hello Tony and all
- Many thanks for my gorgeous bathroom - I am thrilled with it.
- Your workmen were brilliant - so helpful and considerate.
Many thanks once again - I am spreading the word about your shop amongst anyone who is interested.
Best wishes, Maureen Connor

Just wanted to say thank you for handling my order so quickly and well. I phoned a couple of days after placing the order to see if it could be hurried up as our plumber had only limited availability, to be told that it was already on its way. Our plumber was impressed by the price and service, and asked for your details so that he could use you himself. Thanks again for a great service
Ian Spurr

Hi Steve
Many thanks for processing my order so quickly after my phone call to you yesterday.  The taps arrived safely this morning at 9.45 a.m.  Brilliant service.  Just the right colour and style.  Water back in the kitchen taps now a step closer!  Will happily recommend your company. 
Again many thanks, Hilary Cook.

I purchased a Roper Rhodes shower corner basket from Doncaster Kitchens and Bathrooms in April 2013. The unit was very competitively priced and arrived a few days after ordering. Although well wrapped the unit was broken on arrival. When I contacted Doncaster about this a replacement unit was dispatched immediately, no questions asked, and a returns label  e mailed. Damaged goods are unfortunate but how the problem is resolved is all important. Doncaster excelled.

David Hay.

Thanks Mick,
It's a good service you are offering me which is rare these days, it's much appreciated.
Best regards, David

Hi Mick. I can confirm all received safe and sound this time, and I installed the shower cubical last night. Thank you again for your excellent service and customer support, it's very much appreciated. Should I need any further goods, I will make you my first choice. Kind regards, Gary.

Dear Sir,

I placed this order on 29 March, online. I was amazed to receive delivery today, 30 March, before lunch. Thanks a lot to everyone concerned.......great service!

Best regards, Andy Wilson 

Hi everybody, just a BIG THANK YOU to all of you who got involved in my order as the item has duly arrived within 24 hours of you processing my order and I am very pleased with the quality of the tap I have purchased and the presentation.  YOUR SERVICE HAS BEEN OUTSTANDING. I look forward to my local plumber fitting it and for me to do business with you in the future. Please no not hesitate using this email as a recommendation on your reviews as I wish you all in the company the very best for the future. Till the next time, all the very best. Kind regards, John from Heighington, Lincoln.